It’s tempting to go online and look for the smallest price tag when shopping for a new sewing machine or accessory. However by doing this, you could be missing out on bigger wins – guaranteed quality and a far superior buying experience!
Here are 4 reasons why you’re better off visiting and buying from an authorised Janome Australia dealer:
1. Quality Control
When you buy a Janome product from an authorised dealer, you know you are buying a genuine product that has followed strict quality control measures before reaching your hands. The factory-sealed box or packaging you brought home came directly from our Janome factory.
Non-authorised dealers may offer products and accessories, or throw in bonus items which may not be genuine Janome products. Using low quality generic branded products may often cause issues with your machine.
Janome has invested in research, development and product testing to ensure you can get on and enjoy your sewing experience without you having to doubt “will this work?”, “I hope this doesn’t affect my machine” which generic accessories can often make you wonder.
2. Customer Service
Nothing beats the hands-on shopping experience. Buying from a local store means there is a range of support available, which you don’t get online. You can ask any questions beforehand, try out a demo model, and get advice on the right machines and accessories for you and your sewing projects.
That way, you have all the information you need to make a decision, so you won’t be disappointed with your purchase. It also makes the customer service process easier and quicker if you need the support.
3. Peace of mind with Janome Warranty*
When you buy from a Janome authorised dealer, you can be 100% certain that our products live up to Janome’s high standard and will be supported by the place of purchase. This means that in the unlikely event there is a warranty issue with your Janome product, it will be repaired by a fully qualified and experienced Janome Technician using only genuine, Janome parts.
*Subject to Janome Warranty T&Cs.
4. Complying With Australian Standards
Buying from an authorised dealer means that your machine will be set up and ready to use – with a comprehensive English instruction book, Australian power cord and a machine that meets Australia’s strict electrical safety standards.
So save yourself any uncertainties by going to an authorised Janome dealer – you will certainly get a better deal in the long run.
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