At Janome we’ll take care of you (and your machine)

When you buy a Janome, you get access to Australia’s largest sewing machine distribution network. With over 150 Janome stockists across Australia and New Zealand, you can easily visit a store to shop and learn.

Shop with a sewing specialist to get help buyingGet start-up lessons or join a sewing groupSend your machine for repair and maintenance
Whether you’ve just started your sewing journey and is looking for support, or your new machine is causing you a head scratch, know we are right around the corner.

Contact Janome

We’re here to help. If you require support with the following:
Servicing and repair  |  New machine sales  |  Machine accessories and parts  |  Machine know-how
Please contact your local Janome Stockist directly.

 

Head Office

PO Box. 1383, Moorabbin VIC 3189
P 1800 526 663 or 1300 526 663
E enquiries@janome.com.au

VIC

1-11 Mills Street, Cheltenham VIC 3192
P (03) 8586 3100 or 1800 526 663
E enquiries@janome.com.au

All Other States

P 1800 526 663 or 1300 526 663
E enquiries@janome.com.au

AUS  Customer Service

E enquiries@janome.com.au

Artistic Edge Support

E enquiries@janome.com.au

Janome New Zealand Ltd

Unit 7/236 Great South Road, Drury, Auckland 2113
P +64 9 265 0250
F +64 9 265 0251

NZ Customer Service

E nz@janome.co.nz

Complaints

For complaints please read our Complaints policy