Welcome to Janome support
We’re here to help. If you require support with the following:
Servicing and repair   |   New machine sales   |   Machine accessories and parts   |   Machine know-how
Please contact your local Janome Stockist directly.

Contact Janome

Got a question? Get help here.

Head Office

PO Box. 1383, Moorabbin VIC 3189
P 1300 JANOME
F (03) 8586 3111
E enquiries@janome.com.au

VIC Office

1-11 Mills Street, Cheltenham VIC 3192
P (03) 8586 3100
F (03) 8586 3112

NSW Office

Unit 1, 20 Anvil Road, Seven Hills NSW 2147
P (02) 9624 1822
F (02) 9624 1044

QLD Office

19/67 Depot Street, Banyo QLD 4014
P (07) 3266 1417
F (07) 3266 4190

WA Office

Unit 1/41 Holder Way, Malaga WA 6090
P (08) 9248 6689
F (08) 9248 6512

SA Office

P.O. Box 470, Willaston SA 5118
P (03) 8586 3100
F (03) 8586 3112

AUST Customer Service

E enquiries@janome.com.au

Artistic Edge Support

E enquiries@janome.com.au

Janome New Zealand Ltd

Unit 7/236 Great South Road, Drury, Auckland 2113
P +64 9 265 0250
F +64 9 265 0251

NZ Customer Service

E nz@janome.co.nz